IP address not showed after virtual machine onboard in Aria Automation
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IP address not showed after virtual machine onboard in Aria Automation

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Article ID: 392599

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

  • Unregister virtual machine from Aria Automation.
  • Change IP address of the virtual machine and then onboard the virtual machine in Aria Automation.
  • The IP address of this virtual machine doesn't appear in Aria Automation under Networks of Resources in Infrastructure.
  • The 'document_update_action' is DELETE for the IP address of the virtual machine in Aria Automation database as below:

provisioning-db=# select document_update_action from ipaddress_state where ip_address = '#.#.#.#';
-[ RECORD 1 ]-------------------+-----------------------------------------------------------------
document_update_action          | DELETE

Environment

VMware Aria Automation

Cause

The value of 'document_update_action' can be PATCH, PUT other than DELETE.

Resolution

NOTE

  • Suggest to contact Broadcom Support since the steps need to change database that has risk.
  • Before action need to take backup or snapshot of Aria Automation.

To resolve the issue follow below steps: 

  1. Access Aria Automation 'provisioning-db' database with the steps in KB Unable to add datastore in Datastore Profile
  2. Run below SQL command to update the value of 'document_update_action' to PATCH

    provisioning-db=# update ipaddress_state set document_update_action = 'PATCH' where ip_address = '#.#.#.#';

  3. IP address of virtual machine can be showed in Aria Automation network resources. 

Additional Information