uCMDB Connector creates a separate session for every CI request
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uCMDB Connector creates a separate session for every CI request

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Article ID: 392495

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

A single session is created for the query of each CI, which in turn triggers a query on the AD each time. 

Environment

SOI 4.2.x

Resolution

We have a fix for multiple sessions for CIs and View creation with the uCMDB Connector-5.4.4 version. This will result in reducing the number of sessions for the CI polling. 

Install the following jar in your environment.

Follow the steps below :

1. Stop the IFW service from services.msc 

2. Take a backup of the below jar 
   CA\SOI\lib\hpucmdb.connector.jar

3. Copy and replace attached jar from zip
 

4. Start the IFW Service from services.msc 

Attachments

Fixed-session.zip get_app