Fault occurred while performing health check. Details: 'Login: Login denied. Login request is denied
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Fault occurred while performing health check. Details: 'Login: Login denied. Login request is denied

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Article ID: 392451

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Updated On:

Products

VMware Live Recovery

Issue/Introduction

Symptoms:

  • Unable to add a VM for replication using enhanced replication due to the following error:

Error: Fault occurred while performing health check. Details: 'Login: Login denied. Login request is denied 

  • Configuring VM using Legacy replication method works.

 

Validation:

  • In the /var/run/log/hbrsrv.log of the source ESXi host, network issue indicated by "Dropping error encountered from network" messages while communicating with the target host target_esxi_ip:

Observed multiple errors related to client connection failures and dropped connections:
2025-02-13T09:30:11.916Z Er(163) hbrsrv[6530583]: [Originator@6876 sub=Main] HbrError stack:
2025-02-13T09:30:11.916Z Er(163) hbrsrv[6530583]: [Originator@6876 sub=Main]    [0] ClientConnection (client=[target_esxi_ip]:52928) request callback failed: Failed to read: End of file
2025-02-13T09:30:11.916Z Er(163) hbrsrv[6530583]: [Originator@6876 sub=Main]    [1] Dropping error encountered from network
2025-02-13T09:30:11.916Z In(166) hbrsrv[6530577]: [Originator@6876 sub=Delta] HbrSrv cleaning out ClientConnection ([target_esxi_ip]:52928)
2025-02-13T09:30:11.916Z In(166) hbrsrv[6530583]: [Originator@6876 sub=StatsLog] HbrEvent: {"clientAddress":"[target_esxi_ip]:52928","eventID":"lwdConnectionReset","groupID":"","serverID":"00000010-0000-0000-0400-000000000000","vimHostName":"vrep_FQDN","hbrEvent":1}
2025-02-13T09:30:11.916Z In(166) hbrsrv[6530583]: [Originator@6876 sub=Delta] Destroying client connection (ClientCnx '[target_esxi_ip]:52928' id=0 <shut> <clsd> <uninit>)
2025-02-13T09:30:11.921Z In(166) hbrsrv[6530582]: [Originator@6876 sub=Delta] ClientConnection (ClientCnx '[target_esxi_ip]:49152' id=0 <shut> <uninit>) is stopping ...

 

Environment

vSphere Replication 9.x

Cause

  • Port 32032 required for Enhanced replication is not open between the source ESXi hosts and the target ESXi hosts.
  • Running netcat command from the source ESXi host to the target ESXi host connection times out on port 32032:

[root@Hostname:~ ] nc -zv <IP-Address-Target-ESXi-Host> 32032
nc: connect to <IP-Address-Target-ESXi-Host> port 32032 (tcp) failed: Connection timed out

  • Enhanced replications require TCP network connectivity on ports 31031 and 32032 from the ESXi hosts on which the replicated VMs are running to the ESXi hosts of the cluster containing the target datastore.

Resolution

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