Unable to add new host via SDDC Manager as it is failing at configuring NFS datastore

Products

• VMware SDDC Manager

Issue/Introduction

• When we try adding a host via SDDC, it fails with an error: 

Description: Configure NFS Datastore on Esxi host task failed. 
Message: A problem has occurred on the server. Please retry or contact the service provider and provide the reference token.
Remediation Message:
Reference Token: XXXXX

Cause: java.lang.reflect.InvocationTargetException Could not parse

 

• /var/log/vmware/vcf/domainmanager/domainmanager.log

2024-10-18T08:22:50.151+0000 ERROR [vcf_dm,xxxxxxxxxxxxxxxxxxxxxxxxxxxxx,xxxx] [c.v.e.s.o.model.error.ErrorFactory,dm-exec-8]  [XXXXX] VCF_ERROR_INTERNAL_SERVER_ERROR Param Building for prefix 'preValidate' part of task ConfigureL2HostNfsDatastoreAction in plugin NfsConfigurationPlugin failed with exception.

Environment

SDDC Manager 5.2.x

Cause

IP address must be used for NFS server names. 

Resolution

- If you are using NFS storage for the VI workload domain, you need the following information:

• Datastore name
• Path to the NFS share
• IP address of the NFS serve

- Configure Work load domain with the IP address for NFS servers. 

Additional Information

Document: https://techdocs.broadcom.com/us/en/vmware-cis/vcf/vcf-5-2-and-earlier/5-2/prerequisites-for-a-workload-domain.html