NSX Edge node password update in SSDC manager fails with an error "Unable to find edge cluster with name <Edge_cluster_Name>

Products

• VMware SDDC Manager

Issue/Introduction

Confirm Edge cluster name by navigating to NSXT UI > System > Fabric > Nodes > Edge Cluster

In the above example we see, Edge cluster name as "Edge test server" and "Edge test client". In comparison to the database, correlating with its associated ID, the name differs. 

You will find the name mismatch mentioned in operationsmanager.log, similar to below entries. 

less /var/log/vmware/vcf/operationsmanager/operationsmanager.log

YYYY-MM-DDThh:mm ERROR [vcf_om,67b4f36e4c4XXXd8cef512f57cbc4ff9,ef45] [c.v.v.p.u.changers.NsxtEdgeChanger,om-exec-28] Exception occurred while changing NSXT Edge node credentials java.lang.IllegalArgumentException: Unable to find edge cluster with name edge-test-corp

Environment

SDDC Manager 4.x

SDDC Manager 5.x

Cause

Edge cluster name mismatch in SDDC Manager Platform DB

The edge cluster was renamed from the NSX manager post being deployed from the SDDC manager.

Resolution

Please note editing the NSXT edge cluster name in the SDDC is not allowed. For more details refer the below KB:

Renaming VCF SDDC manager objects

To fix this issue we would suggest to change the name back in the NSX manager following the below steps:

1. On the NSXT manager browse to System > Fabric > Nodes > Edge Clusters
2. Select the Edge cluster with the mismatched name and click Edit.
3. Type in the correct name as present on the SDDC manager and Click Save.

On the SDDC manager you should be able to rerun the password task. 

Additional Information

If the rename on the NSXT is not possible engage the VMware Support for further assistance.