Error while removing EMC Recover Point VIBs (RP-Splitter and emcjiraf) from ESXi host

Products

• VMware vSphere ESXi

Issue/Introduction

• Error while removing EMC Recover Point VIB RP-Splitter from ESXi host:

  esxcli software vib remove --vibname=RP-Splitter

[LiveInstallationError]
EMC bootbank RP-Splitter RPESX-00.5.3.4.1.0.m.184.000: Failed to unmount tardisk emcrpspl.t00 of VIB EMC bootbank RP-Splitter RPESX-00.5.3.4.1.0.m.184.000: Error in running [/bin/rm /tardisks/emcrpspl.t00] :
 Return code: 1
 Output: rm: can't remove '/tardisks/emcrpspl.t00': Device or resource busy
 
 It is not safe to continue. Please reboot the host immediately to discard the unfinished update.
     cause = ('N/A', "Failed to unmount tardisk emcrpspl.t00 of VIB EMC bootbank RP-Splitter RPESX-00.5.3.4.1.0.m.184.000: Error in running [/bin/rm /tardisks/emcrpspl.t00]:\nReturn code: 1\nOutput: rm: can't remove '/tardisks/emcrpspl. t00': Device or resource busy\n")
     vibs = ['EMC bootbank RP-Splitter RPESX-00.5.3.4.1.0.m.184.000']
 Please refer to the log file for more details.

• Error while removing EMC Recovery Point VIB emcjiraf from ESXi host.

  esxcii software vib remove --vibname="emcjiraf"

  [LivelnstallationErrorJ
EMC_bootbank_emcjiraf_5320.m.186—1OEM.65O.1.17.4598673: Failed to unmount tardisk emcjiraf.vOO of VIB EMC_bootbank_emcjiraf_5320.m.186—1OEM.65O.1.17.4598673
98673: Error in running [rm /tazdisks/emcjizaf.vOO) :
Return code: 1

  Can't remove '/tazdisks/emcjizaf.vOO': Device or resource busy\n

Environment

VMware vSphere ESXi 7.x

VMware vSphere ESXi 8.x 

EMC Recover Point VIBs Installed environment

Cause

• This issue occurs when an EMC appliance VM is still present on the ESXi host where the VIB is being removed.

• The EMC VM holds a lock on the VIBs, causing them to appear as "in use" or "busy".

Resolution

To resolve this issue:

1. Migrate the EMC appliance VM to another ESXi host.

2. Attempt to remove the EMC VIBs again:

   esxcli software vib remove --vibname=RP-Splitter
esxcii software vib remove --vibname="emcjiraf"

If this does not resolve the issue, consult the vendor documentation to unconfigure the VMs from the Recover Point and proceed to remove the VIB.

Additional Information

Refer Dell's documentation for more information on the Recover Point VIBs - RecoverPoint for Virtual Machines: How to uninstall and clean up a RecoverPoint for Virtual Machines system.

 

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