Sensors Fails to Check In With Expired Cert and Cert Verification Off
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Sensors Fails to Check In With Expired Cert and Cert Verification Off

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Article ID: 392266

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Updated On:

Products

Carbon Black EDR

Issue/Introduction

  • Steps have been followed in part "Getting Sensors Connected Again" of this document but sensors are still not checking in
  • \var\log\cb\sensorservices\debug.log shows the following error 
    in check_not_none
    raise AssertionError(message)
    AssertionError: key can't be None

Environment

  • Carbon Black EDR Server: 7.6.1 and Lower

Cause

There is an issue with some older server versions before 7.6.2 processing expired certificates

Resolution