Access Denied in Transparent Login

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

Attempting Transparent Login to an application which used to work properly, it fails and either no application or something completely different (any application published) are started

Message Access Denied to C:\ProgramData is briefly displayed when trying to start the Transparent Login agent

Cause

This may be caused by a problem accessing the xceedium folder inside C:\ProgramData of the machine for which Transparent Login is defined.

Resolution

Delete the xceedium folder inside C:\ProgramData and make sure that the said folder is accessible and can be written to by the user performing Transparent Login to the server