Error "Backend validation of NFS mount failed" while configuring new standby cell

Products

• VMware Cloud Director

Issue/Introduction

While validating the NFS mount to configure the standby cell, it fails with error "Backend validation of NFS mount failed with: Unexpected ownership and/or permissions on provided NFS share. Expected: vcloud:vcloud with mode: 750. Found: vcloud:vcloud with mode 770"

Environment

VMware Cloud Director 10.x

Cause

This issue happens when the permissions on the NFS mount are incorrect in the primary cell.

Resolution

Note: As per best practices, please take no memory snapshots of all VCD appliances before proceeding to make any changes.

Please follow below steps to address this issue -

1. SSH to the VCD primary cell
2. Change directory to the mount - cd /opt/vmware/vcloud-director/data
3. Change permissions to 750 - chmod 750 transfer
4. Perform NFS validations from VAMI on standby cell and continue the configuration

For more details on VMware Cloud Director NFS requirements, please refer to the knowledge base article here - https://knowledge.broadcom.com/external/article/337638/cloud-director-requirements-when-using-n.html