Accessing Admin Console failed with Application with the given id does not exist error
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Accessing Admin Console failed with Application with the given id does not exist error

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Article ID: 391968

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Updated On: 03-25-2025

Products

VIP Authentication Hub

Issue/Introduction

The following " Application with the given id does not exist" error is shown when accessing Admin Console.

Authmgr pod's log shows the following error messages
  No app exists with clientId: ########-####-####-####-############ for tenantId: ########-####-####-####-############
  Application with the given id does not exist
 

Environment

VIP Authentication Hub 3.3.x

Cause

The URL used to access the Admin Console is wrong.

Resolution

The correct URL to access the Admin Console is:
   https://<fully qualified hostname>/default/ui/v1/adminconsole

The issue occurred because an incorrect URL was used:
  https://<fully qualified hostname>/default/ui/v1/signin/