NSK agent ignores CP_LIST entries
search cancel

NSK agent ignores CP_LIST entries

book

Article ID: 391956

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic One Automation

Issue/Introduction

Instead of trying to connect to CPs defined in the [CP_LIST] entris of the agent ini file, the agent would only try to connect to the CP listed in the cp= setting.

This can cause problems if the CP the agent is connected to is killed.  The agent will remain in a loop trying to reconnect to the same CP rather than going through CP_LIST entries:

20240502/145811.440 - U02000011 Connection to Server '[IP]:2217' initiated.
20240502/145811.460 -          AWAITIO-Error: 4127 on [IP]:2217
20240502/145811.460 - U02000011 Connection to Server '[IP]:2217' initiated.
20240502/145813.480 - U02000072 Connection to system 'AUTOMIC' initiated.
20240502/145813.480 - U02000011 Connection to Server '[IP]:2217' initiated.
20240502/145813.510 -          AWAITIO-Error: 4127 on [IP]:2217
20240502/145813.510 - U02000011 Connection to Server '[IP]:2217' initiated.
20240502/145817.530 - U02000072 Connection to system 'AUTOMIC' initiated.
20240502/145817.530 - U02000011 Connection to Server '[IP]:2217' initiated.
20240502/145817.550 -          AWAITIO-Error: 4127 on [IP]:2217

Environment

Releases 21.0.12 and earlier and 24.3.0 and earlier

Resolution

This was resolved with the NSK agent on release 24.4.0.  Since the agent was updated, the automation engine, utilities, initialdata, and AWI also need to be on 24.4.0 or higher.