System Error Pop-Up / ipce_integration.1.0.0.js ERR_ABORTED 403

Products

• Clarity PPM On Premise

Issue/Introduction

After upgrading to Clarity 16.3.1, you get a "ERROR System error. Contact system administrator" pop-up after login, but it does not re-appear after refreshing the page.

You check the browser Developer Tools Console, and see the following two error messages:

GET <hostname>/niku/ui/uif/js/ipce_integration.1.0.0.js net::ERR_ABORTED 403

Uncaught Error: Script error for "uif/js/ipce_integration.1.0.0"

Environment

Clarity 16.3.1

Cause

The CONTENT_SECURITY_DOMAINS do not have the necessary out of the box entries.

Resolution

Follow the steps in KB 189773 - Content Security Domain update (with Command Prompt and in Clarity database) to add back the following OOTB values:

admin system-options -add CONTENT_SECURITY_DOMAINS *.ipce.broadcom.com -multi

admin system-options -add CONTENT_SECURITY_DOMAINS *.ipcedev.broadcom.com -multi