Out of box Dashboard Widgets show no results

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

When reviewing dashboards provided by content packs you find that some or all associated widgets have zero results:

Environment

Aria Operations for Logs 8.x

Cause

This scenario can be caused by the following:

• Events are not being collected from the associated hosts.
• Agents are not configured under Agent Configuration to include the associated hosts.
• Content pack Dashboard queries are out of date.

Resolution

To resolve this issue:

1. Confirm that you have inbound events from the expected hosts:
   • Located under Management > Hosts.
2. Confirm that you have configured the Agent group properly to include the expected hosts:
   • Located under Management > Agents
3. Update the associated Content Pack:
   • Located the version and upgrade under Content Packs.
4. Confirm that the Dashboard Widget queries are valid (may not be in the case of legacy Content Packs):
   1. Review the affected Dashboard Widget query by using the button: Open in Explore Logs
   2. Review the query to find where the query flaw.
   3. Create a new Dashboard (or clone an existing) so you can modify the associated queries and save them to updated widgets.