Updating compute manager id to get rid the stale VC reference from NSX

Products

• VMware NSX

Issue/Introduction

• Edge nodes in cluster show up and healthy in NSX but the compute manager that hosting the edge nodes may be deleted/decommissioned
• When try to delete the edge nodes from NSX UI, it may fail with error "DELETION FAILED" due to compute manager is down

• Edit operation will not work in NSX for the nodes due to the the non existing compute manager

Environment

VMware NSX

Cause

VCenter that hosting NSX edge nodes is deleted/decommissioned before migrating the edge node under another vCenter

Resolution

Since this procedure requires DB edit, please engage Broadcom support for assistance.

If you believe you have encountered this issue, please open a support case with Broadcom Support and refer to this KB article.

For more information, see Creating and managing Broadcom support cases.

Additional Information

As a best practice redeploy the edge nodes under new vCenter before decommission of vCenter where edge nodes are hosted.