Unable to start vCenter service.Failed to start vapi-endpoint services. "Service—control failed. Error: Failed to start services in profile ALL. while starting RC=2 , stderr=FaiIed to start vapi—endpoint services. Error : Service crashed"
Article ID: 391682
Updated On:
Products
VMware vCenter Server
Issue/Introduction
- Unable to perform backups for the VMs residing on the vCenter.
service-control --start --all Performing start operation on service vmdird... Successfully started service vmdird Performing start operation on service vmcad... Successfully started service vmcad Performing start operation on service vmware-sts-idmd... Successfully started service vmware-sts-idmd Performing start operation on service vmware-stsd... Successfully started service vmware-stsd Performing start operation on service vmdnsd... Successfully started service vmdnsd Performing start operation on profile: ALL... Successfully started service vmware-vmon Service—control failed. Error: Failed to start services in profile ALL. while starting RC=2 , stderr=FaiIed to start vapi—endpoint services. Error : Service crashed - When reviewing the Tenant configuration in VMDir (Services > Identity Managers > Tenants > vsphere.local) using JXplorer or after exporting an LDIF DUMP (see How to export VMDir information from vCenter Server Appliance or Platform Service Controller using the JXplorer or ldapsearch) , there are multiple STS TenantCredential tokens and TrustedCertChain chains seen, despite vCenter running as standalone
Environment
VMware vCenter Server 7.0.x
VMware vCenter Server 8.0.x
Resolution
- To fix this issue, ensure that a fresh offline snapshot of the vCenter Server exists, then run the fixsts script attached in kb 76719.
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