Incompatible OEM VIB prevent vSphere HA from enabling after upgrading ESXi from 7.x to 8.x

Products

• VMware vSphere ESXi 8.0
• VMware vSphere ESXi 7.0

Issue/Introduction

• After an upgrade from ESXi 7.x to ESXi 8.0, vSphere HA fails to enable on a host.
• The task "Configuring vSphere HA" on a host or a cluster fails with the error:

Cannot complete the configuration of the vSphere HA agent on the host.
Applying HA VIBs on the cluster encountered a failure. 
Failed installing HA component on the host: host-### There are component relation and content problems with the image.

OR

Cannot install the vCenter Server agent service. "Unknown installer error"

Environment

ESXi 7.x

ESXi 8.x

Cause

Incompatible OEM VIBs prevent the vSphere HA agent to be updated or installed on an ESXi host.

# esxcli software vib remove -n vmware-fdm
[DependencyError]
On platform embeddedEsx, VIB LVO_boothank_lnvcustomization_7.1-10.4 requires esx-version << 7.1, but the requirement cannot be satisfied within the ImageProfile.
On platform embeddedEsx, VIB LVO_boothank_LVO-upgradeclean_1.0.0.4-10EM.700.1.0.15843807 requires esx-version << 7.1.0, but the requirement cannot be satisfied within the ImageProfile.

 

Note: This does apply to ESXi 9.0 and later.

Resolution

Remove the incompatible OEM VIBs listed in the log or error:

# esxcli software vib remove -n lnvcustomization -f

# esxcli software vib remove -n LVO-upgradeclean -f

 

Additional Information

The step in details could refer follow KB:
Resolve third-party VIB preventing vSphere HA agent updates