After installing Business Objects Enterprise 3.1 SP6 (CABI 3.3SP1), Tomcat is upgraded from Tomcat 6.0 to Tomcat 7.0, but the Central Configuration Manager (CCM) shows both Tomcat 6 and Tomcat 7.
After installing Business Objects Enterprise 3.1 SP6 (CABI 3.3SP1), Tomcat is upgraded from Tomcat 6.0.24 to Tomcat 7.0.23, but the Central Configuration Manager (CCM) shows both Tomcat 6 and Tomcat 7.
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CA Business Intelligence 3.xAll Supported Windows Operating Systems
1. Check the service name for Tomcat 6 in the Windows Services Control Panel by right clicking on the service and selecting Properties. Normally the name is like BOE102Tomcat
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2. Navigate to the CA\SC\Commonreporting3\tomcat6\bin folder. Locate and edit the services.bat file with a text editor and change the following line specifying the service name:
set SERVICE_NAME=<service name>
(normally BOE102Tomcat)
3. Via a command prompt, execute the following command from the CA\SC\Commonreporting3\tomcat6\bin folder
service remove
4. Open the Central Configuration Manager (CCM) to verify that the Tomcat 6 service no longer appears
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