VMware vDefend Security Services Platform: Sample telemetry data for Customer Experience Improvement Program (CEIP)

Products

• VMware vDefend Firewall
• VMware vDefend Firewall with Advanced Threat Prevention

Issue/Introduction

• The Customer Experience Improvement Program (CEIP) provides information that enables Broadcom to improve products and services and to fix problems. When you choose to participate in CEIP, Broadcom will collect technical information about your use of the products and services in CEIP reports on a regular basis.
• User is unable to view contents of what is sent via telemetry to Customer Experience Improvement Program (CEIP)
• The purpose of this KB article is to help users understand and preview the exact data that is sent from VMware vDefend Security Services Platform, when they join Customer Experience Improvement Program. 

Environment

vDefend Security Services Platform 5.0.0

Resolution

• VMware vDefend Security Services Platform participates in VMware’s Customer Experience Improvement Program (CEIP). Details regarding the data collected through CEIP and the purposes for which it is used by Broadcom are set forth at Broadcom CEIP. Collection of Telemetry Data
• Refer to the documentation for instructions on how to join the Customer Experience Improvement Program for vDefend Security Services Platform.
• You can view the files specific to your environment by using the following API:

GET https://{api_host}/ssp/telemetry/data

• You can view a sample file of what is collected by referring to the version-specific attachments in this KB:
  vDefend Security Services Platform 5.0.0 - vdefend_ssp_sample_telemetry_data_v5.0.0.csv