MUX Timesheet Effort Gauge and Totals incorrect when the resource calendar shifts differ from base calendar

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

MUX Timesheet Effort Gauge and Totals incorrect when the resource calendar shifts differ from base calendar

To make calculations easier, the scenario below considers a standard Calendar of 8 hours shifts a day and the Resource calendar contains 4 hours a day shifts

Steps to Reproduce

1. Administration > Project Management > Timesheet Options > Default Time Entry Options > Display Units > Days
2. Administration > Project Management > Base Calendars
3. Ensure the Standard calendar is marked as Standard
4. Edit Calendar Exceptions > Ensure the Monday to Friday shifts are 8 hours a day
5. Create a Resource in Home > Resource Management > Resources 
6. Enable the resource for timesheets: Open for Time Entry ticked and Track Mode PPM
7. Go to the Resource Calendar tab
8. Tick the daily checkboxes: Mon, Tue, Wed, Thu and Fri and click on Set Shifts
9. Delete shift 2 and leave just an 8 am to 12 pm shift (total of 4 hours availability)
10. Create a project, add the Resource above to the Staff tab and assign him to a task
11. Go to MUX > Timesheets and edit a timesheet for him
12. Add tasks > Add Assigned Tasks > The task we assigned to the resource is added
13. Enter 1 day per daily cell and submit
14. Look at the Effort Gauge

Expected results: The gauge considers resource availability coherently

Actual results: It displays Days 5.00/2.50 > The units entered are calculated based on the Standard calendar (5) and availability shows the Resource Calendar availability (2.5)

1. Go to the Timesheets tab and locate the timesheet we just submitted and open the Details tab
2. The Total displays double the days entered

Expected results: The total displays 5 days entered

Actual results: The Total figure shows 10 days and the time entry 5 days

Environment

Clarity 16.3.0, 16.3.1

Cause

This is caused by DE168109

Resolution

This is fixed in Clarity 16.3.2