Remote VSE Cannot register with the DevTest Registry
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Remote VSE Cannot register with the DevTest Registry

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Article ID: 391525

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Updated On:

Products

Service Virtualization

Issue/Introduction

When try to connect the Remote VSE with the Registry HOST, getting a Connection Timeout error or "No response from remote server RegistryClient".

VSE logs show:

 ERROR com.itko.lisa.coordinator.VirtualServiceEnvironmentImpl - Cannot register with the DevTest Registry [Timed out trying to connect to test registry tcp://REGISTRY-HOST:2010/Registry]
java.rmi.RemoteException: Timed out trying to connect to test registry tcp://REGISTRY-HOST:2010/Registry

2025-03-20T20:00:15,859Z (17:00) [main] ERROR System.err                     - Cannot register with the DevTest Registry [Timed out trying to connect to test registry tcp://REGISTRY-HOST:2010/Registry]
2025-03-20T20:00:15,859Z (17:00) [main] ERROR System.err                     - java.rmi.RemoteException: Timed out trying to connect to test registry tcp://REGISTRY-HOST:2010/Registry
2025-03-20T20:00:15,859Z (17:00) [main] ERROR System.err                     -     at com.itko.lisa.test.Environment.bootUpTestRegistry(Environment.java:2752)
com.itko.lisa.coordinator.VirtualServiceEnvironmentImpl.setTestRegistry(VirtualServiceEnvironmentImpl.java:838)
2025-03-20T20:00:15,859Z (17:00) [main] ERROR System.err                     -     at com.itko.lisa.coordinator.VirtualServiceEnvironmentImpl.main(VirtualServiceEnvironmentImpl.java:239)
2025-03-20T20:00:15,859Z (17:00) [main] ERROR System.err                     -     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
2025-03-20T20:00:15,859Z (17:00) [main] ERROR System.err                     -     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
2025-03-20T20:00:15,859Z (17:00) [main] ERROR System.err                     -     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
2025-03-20T20:00:15,859Z (17:00) [main] ERROR System.err                     -     at java.lang.reflect.Method.invoke(Method.java:498)

Environment

All supported DevTest versions 

Cause

VSE server is not able to resolve the Registry host.

Open a Powershell (Admin) or Command Prompt (Admin) on Registry Server 
Run the following diagnostics

>> Test-NetConnection -ComputerName <VSE-HOSTNAME> -Port 2013 -InformationLevel Detailed
If the connection fails, run the following :
>>Test-NetConnection -ComputerName <VSE-HOSTNAME> -TraceRoute

Do the same on VSE Server: 
Test-NetConnection -ComputerName <REGISTRY-HOSTNAME> -Port 2010 -InformationLevel Detailed

VSE server should also be able to communicate with the Registry Database. 


This test will show the network route between the two servers. If there's no route, or an incomplete route, your Network team would need to investigate the issue. The last hop in an incomplete route could indicate the network segment where the blocked communication is occurring.

Resolution

DevTest relies on good network communication between components. Both Servers should be able to talk to each other over respective Ports.

  • Ensure DNS host resolves correctly between the two servers. 
  • Work with your Network admin and see if there's a firewall restricting access or if any Devtest ports are blocked
  • Communication with the Database should be successful from the Registry and VSE server.

Additional Information

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