Unable to deploy VMs in vSAN cluster with an error "Cannot complete file creation operation. Failed to create an object in vSAN Cluster"
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Unable to deploy VMs in vSAN cluster with an error "Cannot complete file creation operation. Failed to create an object in vSAN Cluster"

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Article ID: 391524

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Updated On:

Products

VMware vSAN

Issue/Introduction

Symptoms 

  • Unable to deploy VMs in vSAN cluster. Failed with an error " Cannot complete file creation operation. Failed to create an object"

       

Validation Steps : 

  • New VMs or OVF files cannot be deployed to the specific vSAN cluster.
  • Existing VMs are unable to be migrated.
  • No operations are functioning within the cluster.

       Validate vpxa.log and verify the instances while creating VMs. 

  • Log path  : less/var/run/log/vpxa.log

    YYYY-MM-DDT09:45:14.653Z In(166) Vpxa[2103872]: [Originator@6876 sub=vpxLro opID=m2krkk2q-30393338-auto-i3fnf-h5:72537986-55-01-5f] [VpxLRO] -- FINISH lro-19899
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103872]: [Originator@6876 sub=Default opID=m2krkk2q-30393338-auto-i3fnf-h5:72537986-55-01-5f] [VpxLRO] -- ERROR lro-19899 -- 52403146-###-###-###-#####-- vpxa -- vpxapi.VpxaService.reserveName: :vim.fault.CannotCreateFile
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: --> Result:
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: --> (vim.fault.CannotCreateFile) {
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->    faultCause = (vmodl.MethodFault) null,
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->    faultMessage = (vmodl.LocalizableMessage) [
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->       (vmodl.LocalizableMessage) {
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->          key = "vob.vsanprovider.object.creation.failed",
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->          arg = <unset>,
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->          message = "Failed to create object."
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->       }
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->    ],
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->    file = "test (Cannot Create File)"
    YYYY-MM-DD:45:14.653Z Er(163) Vpxa[2103833]: -->    msg = "Received SOAP response fault from [<<io_obj p:0x000000517e7b7860, h:21, <TCP '127.0.0.1 : 34825'>, <TCP '127.0.0.1 : 8307'>>, /sdk>]: CreateDirectory
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: --> Cannot complete file creation operation."
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: --> }
    YYYY-MM-DDT09:45:14.654Z Er(163) Vpxa[2103833]: --> Args:
    YYYY-MM-DDT09:45:14.654Z Er(163) Vpxa[2103833]: -->
    YYYY-MM-DDT09:45:14.654Z Er(163) Vpxa[2103833]: --> Arg spec:
    YYYY-MM-DDT09:45:14.654Z Er(163) Vpxa[2103833]: --> (vpxapi.VmLayoutSpec) {
    YYYY-MM-DDT09:45:14.654Z Er(163) Vpxa[2103833]: -->    vmLocation = (vpxapi.VmLayoutSpec.Location) null,
    YYYY-MM-DDT09:45:14.654Z Er(163) Vpxa[2103833]: -->    multipleConfigs = <unset>,
    YYYY-MM-DDT09:45:14.654Z Er(163) Vpxa[2103833]: -->    basename = "test",
    YYYY-MM-DDT09:45:14.654Z Er(163) Vpxa[2103833]: -->    baseStorageProfile = "
    YYYY-MM-DDT09:45:14.653Z In(166) Vpxa[2103872]: [Originator@6876 sub=vpxLro opID=m2krkk2q-30393338-auto-i3fnf-h5:72537986-55-01-5f] [VpxLRO] -- FINISH lro-19899
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103872]: [Originator@6876 sub=Default opID=m2krkk2q-30393338-auto-i3fnf-h5:72537986-55-01-5f] [VpxLRO] -- ERROR lro-19899 -- #####-#####-####-####-#####-- vpxa -- vpxapi.VpxaService.reserveName: :vim.fault.CannotCreateFile
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: --> Result:
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: --> (vim.fault.CannotCreateFile) {
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->    faultCause = (vmodl.MethodFault) null,
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->    faultMessage = (vmodl.LocalizableMessage) [
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->       (vmodl.LocalizableMessage) {
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->          key = "vob.vsanprovider.object.creation.failed",
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->          arg = <unset>,
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->          message = "Failed to create object."
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->       }
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->    ],
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->    file = "test (Cannot Create File)"
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: -->    msg = "Received SOAP response fault from [<<io_obj p:0x000000517e7b7860, h:21, <TCP '127.0.0.1 : 34825'>, <TCP '127.0.0.1 : 8307'>>, /sdk>]: CreateDirectory
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: --> Cannot complete file creation operation."
    YYYY-MM-DDT09:45:14.653Z Er(163) Vpxa[2103833]: --> }
    YYYY-MM-DDT09:45:14.654Z Er(163) Vpxa[2103833]: --> Args:
    YYYY-MM-DDT09:45:14.654Z Er(163) Vpxa[2103833]: -->
    YYYY-MM-DDT09:45:14.654Z Er(163) Vpxa[2103833]: --> Arg spec:


Cause

  • The affected cluster experienced VM deployment failures due to an expired license. If a vSAN cluster lacks a valid license, storage provisioning operations, such as deploying VMs, will fail


  Cause Validation 

  •  Validate vmkernel.log see any issues for state unsubscription

  • Log path : less /var/run/log/vmkernel.log 

    YYYY-MM-DDT09:45:14.640Z Wa(180) vmkwarning: cpu66:2100033)WARNING: DOM: DOMOwnerSubscribeExtNetInterfaceHealth:3865: Throttled: Either FSS not enabled or unsupported version for external net interface: 0
    YYYY-MM-DDT09:45:14.640Z In(182) vmkernel: cpu66:2100033)DOM: DOMOwnerUnsubscribeClusterEncrState:6068: DOM Owner on 2aefd767-####-4733-#####-######## received premature cluster encryption state unsubscription
    YYYY-MM-DDT09:45:14.640Z In(182) vmkernel: cpu50:2469440 opID=a2fdd9b2)World: 12745: VC opID m2krkk2q-30393338-auto-i3fnf-h5:####-55-01-5f-####-####maps to vmkernel opID a2fdd9b2
    YYYY-MM-DDT09:45:14.640Z Wa(180) vmkwarning: cpu50:2469440 opID=a2fdd9b2)WARNING: VSAN: VsanIoctlCtrlNodeCommon:3183: #####-0805-####-4484-#######: RPC to DOM op create returned: Failure 

   Navigate to vSphere-->Select Cluster-->Configure-->vSAN Cluster -->Check VSAN cluster Licensing --> Validate if Evaluation License expired 

         

Resolution

  • To use vSAN you must license the cluster before the evaluation period expires.

               Click  vSAN Cluster --> Configure -->vSAN cluster ---> If the license shows expired --> Click Assign license and select correct license and assign for the cluster. 

              

  • After License assigned. 

         

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