Guidance on How to Handle E0302000c Item cannot be processed, later version exists or has tag

Products

• CA Harvest Software Change Manager

Issue/Introduction

If a user encounters the following error:

E0302000c Item cannot be processed, later version exists or has tag

And can not manually find the latest version

How should we handle this?

Environment

All versions of Harvest

Cause

Harvest is preventing interaction with this file as it is not the latest version that exists.

 

Resolution

There is a built in tool named Find Version that will help.

It is located under the Tools section in the Administrators Tool:

Tools > Find Version

Ensure all the Context Settings are correct (Broker, Project, State, etc)

Populate the Name and View Path sections with the file name and the tool should be able to find the latest version

Some tweaking of the search settings may be necessary based on the specific environment

Find Objects, Files, Versions, and Forms