"A problem occurred during installation" appears at VC upgrade with VCHA enabled.
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"A problem occurred during installation" appears at VC upgrade with VCHA enabled.

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Article ID: 391356

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

When upgrading VC with VCHA enabled at Windows OS, after submitting stage 1 task, it stopped at 0% with below error message.

Cannot parse locator:vi://<VC-IP>:443nullhostnull
Installer log files are located at C:\Users\<User>\AppData\Local\Temp\vcsaUiInstaller

A problem occurred during installation

Cause

DRS should be enabled.

Resolution

Enable DRS at the cluster where VCHA VMs are.