PSOD: #PF Exception 14 in world <world ID>:link_notific IP <hex code> addr <hex code>

Products

• VMware vSphere ESXi

Issue/Introduction

• Host crashes
• PSOD is similar to:
  Panic Details: Crash at 1970-01-01T00:00:00.000Z on CPU 111 running world <world ID> - link_notification_workq. VMK Uptime:0:00:57:57.442
Panic Message: @BlueScreen: #PF Exception 14 in world <world ID>:link_notific IP 0x420012e67858 addr 0x10
Backtrace:
  0x453aeda1be40:[0x420012e67858]ecore_ptt_acquire@(qedentv)#<None>+0x54 stack: 0x0, 0x420012e94e20, 0x4314827a8020, 0x44, 0x2
  0x453aeda1be60:[0x420012e94e1f]_ecore_get_vport_stats@(qedentv)#<None>+0xb8 stack: 0x2, 0x0, 0xb, 0x4314827a8020, 0x4314827a6340
  0x453aeda1bec0:[0x420012e94f29]ecore_get_vport_stats@(qedentv)#<None>+0x16 stack: 0x453aeda1f000, 0x420012e4d6cd, 0x4303aca01220, 0x420011d08b13, 0x3d
  0x453aeda1bee0:[0x420012e4d6cc]qedentv_stats_update_handler@(qedentv)#<None>+0xbd stack: 0x3d, 0x431483256f00, 0xd54, 0x431483256f00, 0x453aeda1f000
  0x453aeda1bf40:[0x420011cda3ff]HelperQueueFunc@vmkernel#nover+0x2d8 stack: 0x453aeda20b48, 0x431483256f18, 0x453aeda1f000, 0x0, 0x431483256fa0
  0x453aeda1bfe0:[0x420011fb4d55]CpuSched_StartWorld@vmkernel#nover+0x86 stack: 0x0, 0x420011cc4de0, 0x0, 0x0, 0x0
  0x453aeda1c000:[0x420011cc4ddf]Debug_IsInitialized@vmkernel#nover+0xc stack: 0x0, 0x0, 0x0, 0x0, 0x0
• Host using QLogic FastLinQ QL41xxx 1/10/25 GbE Ethernet Adapter
• Driver version in use is less than the following versions:
  ESXi 7.0 : Version 3.70.7.0
ESXi 8.0 : Version 3.71.7.0
• In vmkernel logs you see message similar to:
  [qedentv_monitor_temperature:4085(vmnic#)]Temperature Warning !!!
 [sensor 1] sensor_location 3, threshold_high 105, critical 110, current_temp 106

Environment

7.x
8.x

Cause

Accessing the device while Fan Failure is detected

Resolution

1. Update the driver to a version greater or equal to the following versions:
   ESXi 7.0 : Version 3.70.7.0
ESXi 8.0 : Version 3.71.7.0
2. Consult with your hardware vendor to determine if a firmware update is also needed for the network card.
3. Consult with your hardware vendor to determine cause of the Temperature Warning.