Error: "validation error on field 'email': The email address may contain invalid characters or be missing an @'" when trying to edit a SAML user in VMware Cloud Director
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Error: "validation error on field 'email': The email address may contain invalid characters or be missing an @'" when trying to edit a SAML user in VMware Cloud Director

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Article ID: 391300

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Updated On: 03-24-2025

Products

VMware Cloud Director

Issue/Introduction

  • You are unable to edit the SAML user that is already imported in VMware Cloud Director.
  • You are unable to disable the SAML user. When you try to disable the user you get an error:

    [ 0269####-####-####-####-############ ] validation error on field 'email': The email address may contain invalid characters or be missing an @

Environment

VMware Cloud Director 10.6

Cause

You imported the SAML user without the special character '@' in the email field. All the mentioned fields for the SAML user should be filled accurately to avoid this issue. 

Resolution

If you encounter this issue please contact Broadcom Support and note this Article ID (391300) in the problem description. For more information, see Creating and managing Broadcom support cases.