Error: "validation error on field 'email': The email address may contain invalid characters or be missing an @'" when trying to edit a SAML user in VMware Cloud Director
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Error: "validation error on field 'email': The email address may contain invalid characters or be missing an @'" when trying to edit a SAML user in VMware Cloud Director

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Article ID: 391300

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Updated On:

Products

VMware Cloud Director

Issue/Introduction

  • You are unable to edit the SAML user that is already imported in VMware Cloud Director.
  • You are unable to disable the SAML user. When you try to disable the user you get an error:
    [ #######-####-####-####-############ ] validation error on field 'email': The email address may contain invalid characters or be missing an @

Environment

VMware Cloud Director 10.6.x

Cause

  • During import of the SAML user, the email address field was updated without a special character '@'. All the mentioned fields for the SAML user should be filled accurately to avoid this issue. 
  • The Edit / Delete user action workflow runs a validation script which would flag this as a blocker. 

Resolution

  • The code fix to mitigate the user detail pre validation is included in VCD 10.6.1.1 and later releases.
  • To workaround this issue please contact Broadcom Support and note this Article ID (391300) in the problem description. For more information, see Creating and managing Broadcom support cases.