GSLB Replication 'Out of Sync' on Follower Site with Error: "Failed to Resolve Tenant Name: Record Not Found"

Products

• VMware Avi Load Balancer

Issue/Introduction

GSLB Follower site displays an error "Out of Sync" under GSLB > Site Configuration due to below error in /var/lib/avi/log/remote_site_watcher.INFO log 

remote_site_watcher.INFO:0225 06:26:58.465001	E  14485  	remotesitewatcher/remote_site_watcher_api_client.go:127	getTenantUUID failed to resolve tenant name: <Name of tenant> with errr: record not found
remote_site_watcher.INFO:0225 06:31:58.520289	E  14485  	remotesitewatcher/remote_site_watcher_api_client.go:127	getTenantUUID failed to resolve tenant name: <Name of tenant> with errr: record not found
remote_site_watcher.INFO:0225 06:36:58.492188	E  4186  	remotesitewatcher/remote_site_watcher_api_client.go:127	getTenantUUID failed to resolve tenant name: <Name of tenant> with errr: record not found

Environment

GSLB setup

Cause

This issue occurs if the respective tenant name <Name of tenant> as displayed in logs of GSLB service on the follower is not present.

Resolution

• Ensure the name of the tenant info match on both leader and follower site.
• If the respective tenant does not exist on follower site, create the tenant with same name as that of leader.