In ConnectAll Core Services are not starting after upgrade to 3.7.x version from any other older version.
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In ConnectAll Core Services are not starting after upgrade to 3.7.x version from any other older version.

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Article ID: 391280

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Updated On:

Products

ConnectALL

Issue/Introduction

Steps to Reproduce:

  • Execute the following SQL command against the ConnectALL database: 

update fav_connections set password = null where password = '';

  • Make sure at least one automation is using one of the updated connections.
  • Upgrade the instance to 3.7.x vsrsion

 

Expected Results: 

After upgrade all ConnectAll services should be started successfully.

Actual Results: 

Core services will not start and in ConnectAll UI, message will pop-up "Server not Running" and in below message will be seen in Core/ConnectAll.log file

[ERROR] com.install4j.runtime.beans.actions.control.RunScriptAction [ID 31605]: com.go2group.connectall.config.manager.ApplicationEncryptionUtils - Error in setting password
javax.crypto.IllegalBlockSizeException: Input length must be multiple of 16 when decrypting with padded cipher
In action "Execute_DataBase_Scripts [Run script]" (screen "Execute Sql Scripts [Form]"), property "Script":
javax.crypto.IllegalBlockSizeException: Input length must be multiple of 16 when decrypting with padded cipher
at java.base/com.sun.crypto.provider.CipherCore.prepareInputBuffer(CipherCore.java:1005)

 

Environment

3.7.x

Cause

DE167353

Resolution

Fix will be delivered in 3.7.0.3 build.