Can service manager start without listening on a TCP port
search cancel

Can service manager start without listening on a TCP port

book

Article ID: 391259

calendar_today

Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

We found that the service manager port had a invalid range port=(8872,8773)

The service manager log did not show port it was listening on

It started the agent mentioned in the uc4.smd file

However we were not able to start the agent using UC_EXECUTOR_END script

It failed with the error "U00003336 Connection to Service Manager  cannot be established"

Environment

Automation Engine v12.3.x and 21.x

Resolution

This depends on the Operating system.

On windows this will work as the servicemanager  can use named-pipes.

This is the reason the service manager dialog does not need to use a port for connection to the service manager.

In the unix environment service manager needs the port to start.

This is working as designed