Aria Operations for Logs join deployment report 'Initializing worker' dialog never completes
search cancel

Aria Operations for Logs join deployment report 'Initializing worker' dialog never completes

book

Article ID: 391211

calendar_today

Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite) VMware vRealize Log Insight 8.x

Issue/Introduction

While joining a new worker node to an existing  Aria Operations for Logs deployment UI stuck 'Initializing worker' and the window never completes

Environment

Aria Operations for Logs 8.14

Isuse observed while following the document to
Join an Existing Deployment : https://techdocs.broadcom.com/us/en/vmware-cis/aria/aria-operations-for-logs/8-14/getting-started-with-aria-operations-for-logs-8-14/c-installing-log-insight/join-existing-deployment.html

Cause

Possible connectivity issue with primary node or unsupported browser 

Resolution

1. Validate Ports required between cluster nodes by performing a curl test from worker node to primary or master node,  <https://ports.broadcom.com/home/VMware-Aria-Operations-for-Logs> 
 
2. Use a supported browser to navigate to the web user interface of the VMware Aria Operations for Logs worker.
Check the release notes 'Browser Support' https://techdocs.broadcom.com/us/en/vmware-cis/aria/aria-operations-for-logs/8-14/

3. Wait for few minutes, open a new browser or new tab login as Admin to both primary and worker node navigate to Management > Cluster and validate the entry for the new worker node status should report as "Connected"

Additional Information

Add more worker nodes as needed. The cluster must have a minimum of three nodes.