DX O2: EMS Agent :java.lang.OutOfMemoryError: GC overhead limit exceeded
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DX O2: EMS Agent :java.lang.OutOfMemoryError: GC overhead limit exceeded

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Article ID: 391185

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Updated On: 03-18-2025

Products

DX SaaS

Issue/Introduction

Java Agent EMS  Extension fails with the OOM Error 

[ERROR] [IntroscopeAgent.OutgoingRouteConnector] Closing outgoing route connector due to unrecoverable error.

java.lang.OutOfMemoryError: GC overhead limit exceeded

[ERROR] [IntroscopeAgent.Agent] The thread named "UnknownHub Hub Transmit 58" has unexpectedly terminated because of java.lang.OutOfMemoryError GC overhead limit exceeded

[VERBOSE] [IntroscopeAgent.Agent] java.lang.OutOfMemoryError: GC overhead limit exceeded

Environment

Java Agent  EMS Extension 25.1.1 

Cause

Environment 

Resolution

 Increased the GC Memory from Xms4m -Xmx512m to -Xms128m -Xmx2048m  in startup script