Software gateway not starting

Products

• CA API Gateway

Issue/Introduction

Gateway startup process did not create the ssg log file and the service does not appear to be running.

SSPC log file ends with the following:

INFO    1 com.l7tech.server.processcontroller.ProcessControllerDaemon: Starting Process Controller Layer7 API Gateway 11.1.1 build 18484, built 20240801011823 by root at baa7cbc0f766
INFO    1 com.l7tech.server.processcontroller.ConfigServiceImpl: Using java binary: /opt/jdk-17.0.10+7/bin/java
INFO    1 com.l7tech.server.processcontroller.ConfigServiceImpl: Remote node management disabled
INFO    1 com.l7tech.server.processcontroller.ConfigServiceImpl: No user trusted certificates for patch verification.
WARNING 1 com.l7tech.gateway.config.manager.NodeConfigurationManager: Error loading configuration for node 'default'.
INFO    1 com.l7tech.server.processcontroller.ConfigServiceImpl: No monitoring configuration found in /opt/SecureSpan/Controller/var/currentMonitoringConfig.xml

Environment

Software Gateway 11.1.1

Azure MySQL

Resolution

The node.properties file had unexpected escape characters as seen below:

node.cluster.ip=XXXX\:X\:X\:X\:XXXX\:XX\:XX\:XX
node.db.config.main.pass=$L7C2$9fa1f,A\=$YvFBEnSmBin3I+T7fcwAsQEoB6w\=\=
node.cluster.pass=$L7C2$9fa1f/w\=$w4HmB2AXM5wK8XIiX1iq5NN0ntdILofyMoy3+mG3x8AgGeBcbdLjaw\=\=
node.java.path=/opt/jdk-17.0.10+7
l7.mysql.url.parameters.extra=&useSSL\=true&verifyServerCertificate\=false
node.db.config.main.port=3306
node.java.heap=4096
node.cluster.mac=XX\:XX\:XX\:XX\:XX\:XX

Deleted this file and ran setup.sh for creating a new file to resolve this issue.