Is it possible to remove specific MFA options from AuthHub?

Products

• Carbon Black Cloud Endpoint Standard
• Carbon Black Cloud Audit and Remediation
• Carbon Black Cloud Audit and Remediation (formerly Cb Live Ops)
• Carbon Black Cloud Container
• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Enterprise EDR
• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)
• Carbon Black Cloud Managed Detection (formerly Cb Threatsight)
• Carbon Black Cloud Managed Detection and Response
• Carbon Black Cloud Managed Threat Hunting
• Carbon Black Cloud Prevention
• Carbon Black Cloud Workload

Issue/Introduction

Is it possible to request the removal of specific MFA options (such as email, biometrics, or mobile app authentication) from the AuthHub portal?

Environment

• Carbon Black Cloud Console: Current Version
• AuthHub integration

Resolution

Yes, open a Support case with Carbon Black Support and provide the following details:

• Carbon Black Cloud ORG_ID
• The email domain that is connected to AuthHub
• Specify which MFA options that should be disabled