Cannot download ESXi patch

Products

• VMware vSphere ESXi

Issue/Introduction

You are not able to download the patch from support portal

Environment

VMware ESXi 8.0

VMware ESXi 7.0

VMware vCenter Server 8.0

VMware vCenter Server 7.0

 

Cause

Your account does not have product/user admin rights

 

Resolution

Open a non technical case with Global Customer Assistance ---> Create a Non Technical case for Support Portal / License / Contract related issues