app instances crashing but ui shows status as running

Products

• VMware Tanzu Application Service

Issue/Introduction

When an app with many instances is crashing the UI and cli may show status as running but app container is not running. This is due to a gap in logic in interaction between CAPI and Diego.

Issue is described in this page https://github.com/cloudfoundry/cloud_controller_ng/issues/4220

 

 

 

Environment

TAS apps status in UI and cf cli

Cause

Fixed in CAPI v1.207.0

TAS 4 : 4.0.35+

TAS 6: 6.0.16+

TAS 10: 10.0.6+

Resolution

Upgrade TAS to a version which contains CAPI v1.207.0 or higher.

However, if the issue is observed in environment please open a ticket with Broadcom Support and provide the following information:

bosh ssh diego_brain
cfdot actual-lrps
cfdot actual-lrps | jq '. | select(.process_guid == "failing-app-process-guid")'