After changing ITMS to Forms Authentication, the requests to NSWebService API would be redirected to login page

Products

• Client Management Suite
• IT Management Suite

Issue/Introduction

NsWebServices are not accessible when "Forms Authentication" is enabled in SIM

Environment

ITMS 8.7.x

Cause

The NSWebService calls were expected to be "internal" and not updated to Forms/Token authentication - that's why the default ASDK calls are working, but the particular ResourceModel.asmx from internal was failing with security response.

Resolution

This issue has been fixed in our ITMS 8.8 Release

Meanwhile Workaround exists to manually change authentication for NSWebService web application from Forms to Windows. Assume that IIS restart must be performed after that.

 

NSWebService is an ASDK kind of web service, it appeared that it must not be switched to Forms authentication.