LDAP Error Doing ServerCommand_Search 85 Timed out in Policy Store

Products

• SITEMINDER

Issue/Introduction

Running Policy Server, sometimes, the Policy Server faces problems to get the Policy Store Journal commands:

[ERROR][sm-Server-03090] Policy store failed operation 'Search'  for object type 'ServerCommand' . LDAP Error Doing ServerCommand_Search: 85: Timed out
[ERROR][sm-log-00000] Failure Returned in calling CSmObjStore::Search() while processing policy store journal commands.

At the same time, the Oracle Unified Directory (OUD) LDAP Policy Store reports:

SEARCH RES conn=51 op=15 msgID=16 result=3 message="The maximum time limit of 20 seconds for processing this search operation has expired" nentries=0 additionalInfo="Unindexed" etime=32685
SEARCH REQ conn=6 op=45 msgID=46 base="" scope=base filter="(objectclass=*)" attrs="<attribute>"
SEARCH RES conn=6 op=45 msgID=46 result=0 nentries=1 etime=2
ABANDON REQ conn=52 op=16 msgID=17 idToAbandon=15
SEARCH RES conn=52 op=14 msgID=15 result=118 message="The operation was canceled because the client issued an abandon request (message ID 17) for this operation" nentries=0 additionalInfo="Unindexed" etime=20022
ABANDON RES conn=52 op=16 msgID=17 result=0 etime=17

 

Resolution

Index the LDAP Policy Store to fix this issue (1).

 

Additional Information

 

1. Configure Oracle Unified Directory as a Policy Store