Jobs blocked with error Could not send files to server
search cancel

Jobs blocked with error Could not send files to server

book

Article ID: 390981

calendar_today

Updated On:

Products

CA Release Automation - Release Operations Center (Nolio) CA Release Automation - DataManagement Server (Nolio)

Issue/Introduction

After upgrade of NAC to version 6.8.5 some jobs are blocked 

Following error could be seen :

Could not send files to server <servername> : Cause: java.lang.Exception: Can not download file to [C:\CA\RELEAS~1\actionslib\nolio-development-actions-10.1.0.jar]. could not get file [fid:<uuid>] : Could not write target file [C:\CA\RELEAS~1\actionslib\nolio-development-actions-10.1.0.jar] : C:\CA\RELEAS~1\actionslib\nolio-development-actions-10.1.0.jar: The process cannot access the file because it is being used by another process.

Environment

Release Automation 6.8.5 (NAC) and Windows Agent 6.8.0

Cause

This error occurs on Windows Agents in version 6.8.0 when a files under actionslib should be updated (NAC has a newer version of the file). But the file could not been updated as it locked by Windows.

Resolution

- Restart Nolio service on the Agent
Or
- Upgrade Agent to version 6.8.5