Unable to install the Linux agent

Products

• IT Management Suite

Issue/Introduction

The Comunication Profile has two Notification Servers listed and when trying to install the Linux agent it fails to install.

Environment

ITMS 8.x

Cause

One of the servers is not running IIS. 

Resolution

Create a new communication profile for ULM machines with the following steps:

1. Clone default NS communication profile.
2. In cloned profile, remove non-needed fqdns
3. Assign some non-existent target to this profile and save
4. Go to push page and in upper section, select newly cloned profile.
5. Check that now Install XML has the new fqdn's from cloned profile.
6. On client machine remove the already downloaded ".aex-agent-install-config.xml" from "/tmp/altiris" and "/opt/altiris/notification/nsagent/".
7. Try installing the agent.