Unrecoverable media errors detected after patched vulnerability VMSA-2025-0004
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Unrecoverable media errors detected after patched vulnerability VMSA-2025-0004

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Article ID: 390836

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

  • ESXi host patched the vulnerability VMSA-2025-0004.
  • After patching the hardware management interface  (e.g HPE iLO, Dell iDRAC) prompts below alert messages:

Error: 1716-Slot 0 Drive Array - Unrecoverable Media Errors Detected on Drives during previous Rebuild or Background Surface scan. Errors will be corrected when the sector(s) are overwritten.  

Environment

VMware vSphere ESXi 7.x
VMware vSphere ESXi 8.x

Cause

These alerts appear during background surface scans on unrecoverable media errors in fault tolerant RAID 1, 10, ADM, 5, 50, 6, 60. More information about the alert can be seen from Advisory: (Revision) HPE Smart Array Gen8/Gen9/SR Gen10 Controllers, HBAs And HPE SmartRAID Gen10 Plus Controllers - "1716" or "1915" POST Error Messages May Be Observed On HPE Platforms Configured With Certain HPE Storage Controllers

Resolution

Contact host hardware vendor to check the drive array.