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WA Autosys: Installation script cannot install because library is not found.


Article ID: 39081


Updated On:


CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent


When trying to install WAAE, the installer ( returns: 

Unable to locate required library Possible path problem or missing RPM package. Exiting with return code <8>.


Release: ATSYHA99000-11.3.6-Workload Automation AE-High Availability Option


A package is missing and needs to be installed. 


Execute "yum provides" to get the package name for the missing library: 

yum provides /lib/

The command should show an output like this.

Loaded plugins: product-id, refresh-packagekit, security, subscription-manager
Updating certificate-based repositories.
Unable to read consumer identity
base/filelists                                                  | 3.3 MB     00:00
bzip2-libs-1.0.5-7.el6_0.i686 : Libraries for applications using bzip2
Repo        : base
Matched from:
Filename    : /lib/

Based on the output install the package that provides the missing library.

sudo yum install bzip2-libs -y

Note: Make sure the 32bit library and RPM are installed.


Additional Information

Note: The exact version may vary.  The yum command is Red Hat and RPM based Linux distro.  SUSE and Debian based distro use zypper and apt-get respectively.