Scheduled Jobs run one hour later after DST change

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

After the start of daylight savings time (DST) in the US PAM runs scheduled jobs to verify or update target accounts one hour later. The jobs were defined by a PAM Administrator using the US Eastern time zone. Is this a problem or working as designed?

Resolution

This is expected behavior. PAM servers run on the UTC time zone, which has no DST changes. At the time the scheduled job is defined, PAM converts the time in the day specified by the PAM administrator into a time offset from midnight UTC and creates a CRON-type job based on that. From that point on the jobs will run consistently at the same UTC time on the days they are configured to run. PAM administrators using a time zone with DST changes will see a change in the run time. If you have scheduled jobs that have to run at a given time in a local time zone, you will need to edit the jobs and update their next run time whenever DST starts or ends.