When trying to start the CA Workload Automation Agent, an error is received and the agent fails. The error received is error: specified module could not be found.
The runner_os_component.log file shows more information on where the error is being generated. The error message in this log file is "Unable to load java.dll: 126 - The specified module could not be found." This is indicative of a problem with the Java path in the agentparm.txt file
This is applicable to Windows and UNIX/Linux.
Java path is incorrectly defined in the agentparm.txt file
If the agent still will not start, proceed to open a support case at support.ca.com and an Engineer will assist.