Manually clean up of Duplicate or Stale entries of VR/SRM in vCenter server.

Products

• VMware Live Recovery

Issue/Introduction

Symptoms:

• VDT Tool reports Duplicate entries to unregister,
  
  
• LS Doctor shows duplicate endpoint to unregister,
  

  2025-03-10T22:32:34 ERROR generateReport: default-first-site\XXXXXXXXXXX.XXXXX.CCCC (vSphere Replication) found Duplicates Found: Ignore if this is the PSC HA VIP. Otherwise, you must unregister the extra endpoints.

  Note: The same issue may appear with SRM, please follow the same steps.

Environment

vCenter Server 7.x

VMware vSphere Replication 9.0.2

VMware Live Recovery 9.0.2

Cause

• Duplicate or stale entries are the results of improper decommission of external PSC, or Change from ELM to standalone.
• Incorrect Configuration during deployment of SRM/VR causes stales.

Resolution

If the above symptoms matches, please raise case with Broadcom Support to investigate the issue.

Additional Information

Important Note: 

1. If the VC are in linked mode please capture offline snapshots.
2. Please perform the same steps on other VC in pair to remove stale entries.
3. The username used for the above commands needs to have administrator privileges.

Below steps to be performed to manually delete vSphere Replication stale entries.

• Command to capture all the services and registrations on the vCenter Server.
  
  /usr/lib/vmware-lookupsvc/tools/lstool.py list --url http://localhost:7090/lookupservice/sdk > /tmp/servicelist.txt(file name)
  
  
• Open The file in read mode and using the keyword search for Service registrations, 
  
   less /tmp/servicelist.txt
  
    Use keyword - vrUi, vcHms, VMware Site Recovery, vcDr, h5-dr. validate for old versions,

           Below screenshots shows old entries of 8.6.

           

• Remove the Entries using the below command,
  
  /usr/lib/vmware-lookupsvc/tools/lstool.py unregister --id <> --url https://<vcenter detail>/lookupservice/sdk --user username@domain --password ' <Enter Password>' --no-check-cert
  
  
• List Solution users using below command,
  
  /usr/lib/vmware-vmafd/bin/dir-cli service list --login username@domain
  
  Note: validate stale Service ID from step 2, with result obtained if available perform below, else skip this step.
  
  
• To unregister solution users use below command
  
  /usr/lib/vmware-vmafd/bin/dir-cli service delete --name <name of solution user> --login username@domain

Run VDT Tool and LS Doctor and validate below results,

VDT Tool after cleanup will appear as below,

 

LS Doctor results will appear as below,