Trying to filter on tickets NEW, UPDATED
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Trying to filter on tickets NEW, UPDATED

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Article ID: 390659

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Updated On:

Products

DX SaaS

Issue/Introduction

Steps to Reproduce:

  1. All Alarm
  2. Select filter  and enter Ticket Status
  3. Ticket Status = NEW
  4. Ticket Status = UPDATED
  5. Either does not filter

Resolution

Fixed in 24.5.1 and later