Is there a way to delay an alarm from appearing in the Spectrum OneClick Alarms tab after it has been generated?

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Article ID: 39063

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Updated On:

Products

CA Spectrum

Issue/Introduction



Is there a way to delay an alarm from appearing in the Spectrum OneClick Alarms tab after it has been generated?

I've received several requests to input a time delay based on certain criteria on incoming alarms into Spectrum. What would be the best way to approach getting this done?

Environment

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Component:

Resolution

Unfortunately, there is no way to delay an alarm from appearing in the Spectrum OneClick alarms tab after the alarm has been generated. Some alternatives are:

1. Customize the event associated with the alarm. Remove the alarm configuration on the event and add an Event Pair rule looking for the event that clears the alarm. If not found within a specified time, generate a new event that then generates the alarm. Reference the "Event Configuration User Guide" for more information.

2. Use the Spectrum Alarm Notification Manager (SANM) to age the alarm before sending the alarm to the AlarmNotifier for e-mail notification. Reference the "Alarm Notification Manager User Guide" for more information.

3. Use the Snooze functionality in the Spectrum OneClick Alarms tab to snooze the alarm for a specified time after the alarm first appears in the Alarms tab. Reference the "Operator Guide" for more information.