ESXi PSOD BlueScreen: Failed at vmkdrivers/native/Proprietary/Storage/nvme_vmd/raidport/raidport-nrm.c:72

Products

• VMware vSphere ESXi

Issue/Introduction

• ESXi experiences a PSOD that mentions the Intel NVME iavmd driver in the backtrace stack
  
  YYYY-MM-DDTHH:MM:SS cpu63:2098341)@BlueScreen: Failed at vmkdrivers/native/Proprietary/Storage/nvme_vmd/raidport/raidport-nrm.c:72 -- vmkdrivers/native/Proprietary/Storage/nvme_vmd/nrm/nrm_sources/nrm_sync_queue.c : 148
YYYY-MM-DDTHH:MM:SS cpu63:2098341)Code start: 0x42002ee00000 VMK uptime: 318:18:13:14.634
YYYY-MM-DDTHH:MM:SS cpu63:2098341)0x453a9a29bdb0:[0x42002eefee4f]PanicvPanicInt@vmkernel#nover+0x327 stack: 0x453a9a29bea8
YYYY-MM-DDTHH:MM:SS cpu63:2098341)0x453a9a29be80:[0x42002eeff6b6]Panic_vPanic@vmkernel#nover+0x23 stack: 0x43141b0b15c0
YYYY-MM-DDTHH:MM:SS cpu63:2098341)0x453a9a29bea0:[0x42002ef16398]vmk_PanicWithModuleID@vmkernel#nover+0x41 stack: 0x453a9a29bf00
YYYY-MM-DDTHH:MM:SS cpu63:2098341)0x453a9a29bf00:[0x42002fc7c92f]sync_queue_process@(iavmd)#<None>+0x148 stack: 0x1
YYYY-MM-DDTHH:MM:SS cpu63:2098341)0x453a9a29bf70:[0x42002fc7d0b5]sync_queue_thread@(iavmd)#<None>+0x2a stack: 0x30
YYYY-MM-DDTHH:MM:SS cpu63:2098341)0x453a9a29bf80:[0x42002fc62469]nrm_WorldStart@(iavmd)#<None>+0xa stack: 0x30
YYYY-MM-DDTHH:MM:SS cpu63:2098341)0x453a9a29bf90:[0x42002ef1dfd0]vmkWorldFunc@vmkernel#nover+0x49 stack: 0x42002ef1dfcc
YYYY-MM-DDTHH:MM:SS cpu63:2098341)0x453a9a29bfe0:[0x42002f1b33e1]CpuSched_StartWorld@vmkernel#nover+0x86 stack: 0x0
YYYY-MM-DDTHH:MM:SS cpu63:2098341)0x453a9a29c000:[0x42002eec4b4f]Debug_IsInitialized@vmkernel#nover+0xc stack: 0x0
YYYY-MM-DDTHH:MM:SS cpu63:2098341)base fs=0x0 gs=0x42004fc00000 Kgs=0x0

Environment

VMware vSphere ESXi 7.0.x

Resolution

• Intel has fixed the issue about the drive iavmd in the Async version 3.2.0.1008.
• Upgrade iavmd driver from current 2.7.0.1157-2vmw to async 3.2.0.1008-1OEM to fix the issue.
• Download and install the Async driver version Intel-Volume-Mgmt-Device_3.2.0.1008-1OEM.700.1.0.15843807_22121641-package.zip with the KB Download and install async drivers in VMware ESXi

Additional Information

Intel® Volume Management Device Driver for VMware* ESXi Version 3.2.0.1008