Executing a REST job caused Agent to Shutdown

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

The RA.Webservice_REST Agent crashes and the following error is displayed in the Agent log:

20250207/145757.524 - U00045014 Exception 'java.lang.StackOverflowError: "null"' at 'java.lang.StringBuilder.append():178'.
20250207/145757.524 - U00003620 Routine 'com.uc4.ex.ThreadPool$RunnableDecorator' forces trace because of error.
20250207/145757.540 - U00003450 The TRACE file was opened with the switches '0000000000000000'.
20250207/145800.503 - U00003449 Output to the TRACE file is finished.

20250207/151915.816 - U00045014 Exception 'java.lang.StackOverflowError: "null"' at 'com.automic.agent.rest.security.Authenticator.toString():143'.
20250207/151915.816 - U00003620 Routine 'com.uc4.ex.ThreadPool$RunnableDecorator' forces trace because of error.
20250207/151915.832 - U00003450 The TRACE file was opened with the switches '0000000000000000'.
20250207/151919.099 - U00003449 Output to the TRACE file is finished.

The trace file shows a looping sequence:

<...>
20250207/145757.956 - 33               ----------------------- Stack Trace -----------------------
20250207/145757.956 - 33               java.lang.StackOverflowError
20250207/145757.956 - 33                   at java.base/java.lang.StringBuilder.append(StringBuilder.java:178)
20250207/145757.956 - 33                   at com.automic.agent.rest.security.Authenticator.toString(Authenticator.java:144)
20250207/145757.956 - 33                   at com.automic.agent.rest.RestAgentLogger.debug(RestAgentLogger.java:44)
20250207/145757.956 - 33                   at com.automic.agent.rest.security.Authenticator.getPort(Authenticator.java:129)
<...>
20250207/145757.988 - 33                   at com.automic.agent.rest.security.Authenticator.toString(Authenticator.java:172)
20250207/145757.988 - 33                   at com.automic.agent.rest.RestAgentLogger.debug(RestAgentLogger.java:44)
20250207/145757.988 - 33                   at com.automic.agent.rest.security.Authenticator.getPort(Authenticator.java:129)
<...>

Cause

This is caused by a wrong password

Resolution

Workaround:

Reenter the password in the CONN object.

 

Solution:

Update to a fix version listed below or a newer version if available.

Fix version:

Component(s): Integration.REST v24.0.1 - Planned release March 2025

Integration.REST is the successor of RA.Webservice_REST.

Additional Information

The reference for this fix is DE165406