OneClick installation failed on mibtools.cus script

Products

• Network Observability
• Spectrum

Issue/Introduction

The OneClick installation failed on mibtools.cus script.

running Custom Script Install-Tools/CUS/mibtools.cus

  Error(s) occurred. Please see D:/win32app/Spectrum/Install-Tools/LOGS/24.3.5.0.11_20250309/mibtools.log.

 

In the mibtools.log file:

Communication link failure

The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packet form the server.

**^G Error during D:/win32app/Spectrum/MibDatabase/scripts/BulkMibCompile.sh -u root -p ********* -d D:/win32app/Spectrum/MibDatabase/contrib -skip_search

Environment

Spectrum 24.3.5 in Windows

Resolution

Please go the problematic OneClick server, open a bash shell (bash -login) Command Prompt.

Navigate to the $SPECROOT/MibDatabase/scripts directory

cd MibDatabase/scripts

Then run this syntax:

./BulkMibCompile.sh -uroot -p<password> -d D:/win32app/Spectrum/MibDatabase/contrib -skip_search

The above command may take a long time to run.  Please do not close or exit the shell until it has completed.

 

Once finished, run the following MySQL queries to confirm the tables are no longer empty:

cd /d/win32app/Spectrum/mysql/bin

./mysql.exe -uroot -p<password> mibtools

mysql> select count(*) from mibobjectdescr;

mysql> select count(*) from mibs;

mysql> select count(*) from mibtraps;