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SSLHandshakeException: no cipher suites in common after upgrade


Article ID: 39032


Updated On:


CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE



 After the 10.1 upgrade, we set up EM and WebView jetty servers for SSL using a company's custom certificate as done in previous CA APM version. But the authentication fails and EM log shows an exception error, "SSLHandshakeException: no cipher suites in common."






 During an upgrade the lower version of .xml files are retained. Therefore, customized settings are not carried forward.



 This is due to a known Defect 375441/375443 as documented in the 10.1 release notes:

 Now after the upgrade,  webview-jetty-config.xml and em-jetty-config.xml files have protocols and certAlias properties. After upgrade, locate webview-jetty-config.xml and  em-jetty-config.xml in the backup folder. Copy the most recently customized values to config/webview-jetty-config.xml and config/em-jetty-config.xml respectively.


 Additional Information:  -- In APM 10.x what is the significance of the new SSL connector property "certAlias" in the Jetty web server config file for the EM Web Server.


Release: CEMUGD00200-10.1-Introscope to CA Application-Performance Management-Upgrade Mai