Fresh install of Autosys 24.x on RHEL 8 or 9 Fails
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Fresh install of Autosys 24.x on RHEL 8 or 9 Fails

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Article ID: 390217

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Updated On: 03-07-2025

Products

Autosys Workload Automation CA Workload Automation AE - Scheduler (AutoSys)

Issue/Introduction

When doing a fresh install of Autosys 24.x on RHEL 8 or 9 the installation is failing with the below errors:

2025-03-07 16:38:48,481 [main] DEBUG com.ca.autosys.db.helper.SystemUtil(128) - finalValue : /opt/CA/WorkloadAutomationAE
2025-03-07 16:38:48,481 [main] INFO  com.ca.wla.ae.installer.common.componenthelper.AEUtilities(331) - Value of autosys environment variable: /opt/CA/WorkloadAutomationAE
2025-03-07 16:38:48,481 [main] DEBUG com.ca.wla.ae.installer.util.FileUtil(118) - Does file exists? /opt/CA/WorkloadAutomationAE/autosys/csutils/bin : true
2025-03-07 16:38:48,602 [main] INFO  com.ca.wla.ae.installer.util.CommandUtil(163) - Read output stream = WAAE Scheduler (PRD) Scheduler started.
2025-03-07 16:38:48,606 [main] INFO  com.ca.wla.ae.installer.util.CommandUtil(167) - Read error stream = event_demon: error while loading shared libraries: libnsl.so.1: cannot open shared object file: No such file or directory
2025-03-07 16:38:53,632 [main] INFO  com.ca.wla.ae.installer.util.CommandUtil(163) - Read output stream = FAILED.
2025-03-07 16:38:53,633 [main] INFO  com.ca.wla.ae.installer.util.CommandUtil(163) - Read output stream = Executed waae_sched.PRD start....................................FAIL 1
2025-03-07 16:38:53,635 [main] DEBUG com.ca.wla.ae.installer.util.CommandUtil(130) - RetVal =1
2025-03-07 16:38:53,635 [main] INFO  com.ca.wla.ae.installer.common.service.UnixServiceManager(437) - Service start Response Code -1
2025-03-07 16:38:53,635 [main] ERROR com.ca.wla.ae.installer.common.service.UnixServiceManager(442) - Error in starting service using unisrvcntr: waae_sched.PRD, status code is 1
2025-03-07 16:38:53,729 [main] INFO  com.ca.wla.ae.installer.util.CommandUtil(163) - Read output stream = WAAE Scheduler (PRD) Scheduler started.
2025-03-07 16:38:53,733 [main] INFO  com.ca.wla.ae.installer.util.CommandUtil(167) - Read error stream = event_demon: error while loading shared libraries: libnsl.so.1: cannot open shared object file: No such file or directory
2025-03-07 16:38:58,756 [main] INFO  com.ca.wla.ae.installer.util.CommandUtil(163) - Read output stream = FAILED.
2025-03-07 16:38:58,757 [main] DEBUG com.ca.wla.ae.installer.util.CommandUtil(130) - RetVal =1
2025-03-07 16:38:58,757 [main] INFO  com.ca.wla.ae.installer.common.service.UnixServiceManager(449) - Service start Response Code from initd -1
2025-03-07 16:38:58,757 [main] ERROR com.ca.wla.ae.installer.common.service.UnixServiceManager(454) - Error in starting service with initd : waae_sched.PRD, status code is 1
2025-03-07 16:38:58,757 [main] WARN  com.ca.wla.ae.installer.logger.LogHelper(52) - NonFatalException : W_AE_SERVICE_START_FAILED [CAUAJM_W_105001] Unable to start the "waae_sched.PRD" service.
2025-03-07 16:38:58,757 [main] INFO  com.ca.wla.ae.installer.mm.action.service.StartService(86) - starting service for WCC
2025-03-07 16:38:58,757 [main] INFO  com.ca.wla.ae.installer.common.service.UnixServiceManager(640) - Enter in isServiceRunning
2025-03-07 16:38:58,758 [main] DEBUG com.ca.wla.ae.installer.common.service.UnixServiceManager(527) - Running cmd:ps -e|grep CA-wcc>/dev/null
2025-03-07 16:38:58,777 [main] DEBUG com.ca.wla.ae.installer.util.CommandUtil(130) - RetVal =1
2025-03-07 16:38:58,777 [main] INFO  com.ca.wla.ae.installer.common.service.UnixServiceManager(622) - Check Status Unix process Response Code: 1
2025-03-07 16:38:58,777 [main] INFO  com.ca.wla.ae.installer.common.service.UnixServiceManager(627) - Process in not running : CA-wcc, status code is 1
2025-03-07 16:38:58,777 [main] DEBUG com.ca.autosys.db.helper.Utils(126) - exec cmd arg:/bin/sh
2025-03-07 16:38:58,777 [main] DEBUG com.ca.autosys.db.helper.Utils(126) - exec cmd arg:-c
2025-03-07 16:38:58,777 [main] DEBUG com.ca.autosys.db.helper.Utils(126) - exec cmd arg:. /etc/profile 2>&1 > /dev/null ; echo AUTOSYS_INSTALL_LOCATION=$AUTOSYS_INSTALL_LOCATION;
2025-03-07 16:38:58,862 [main] INFO  com.ca.autosys.db.helper.Utils(145) - Read output stream = AUTOSYS_INSTALL_LOCATION=/opt/CA/WorkloadAutomationAE

Environment

Autosys 24.X
RHEL 8 or 9

Cause

Missing package from the OS

Resolution

install the libnsl-2.34-28.el9_0.x86_64 package

Additional Information

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